Magento Paid Support

The two most common payment methods are currently accepted―credit cards (all types) and PayPal. All the payment transactions are carried out in full compliance with the security and confidentiality requirements.

Yes, after the purchase you will receive the complete invoice with all necessary details, including our VAT number etc.

We offer four independent ways of Magento 2 extension installation:

• Via Composer
  

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• By copying the code
  

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• Via Magento Marketplace
  

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• Via Mageworx own Repository
  

  Click here to learn more >>>

Mageworx extensions support Magento 2 Open Source (former Community), Commerce (former Enterprise) editions including Magento 2 Commerce Cloud platform.

Our own repository has been primarily intended to facilitate and speed up the process of Mageworx extensions installation and update.

In order to work with the repository, you’ll need to have the Composer on the server first. This is the package manager of the PHP software that allows you to update & install scripts on your site.

Click here for further installation instructions >>>

According to the Mageworx License Agreement, you can use one copy of Mageworx software on one Magento production installation. Thus, separate Magento installations require purchasing separate licenses.

Please mind that the extensions are not domain related, i.e., if you run each website on one Magento installation, then one license can be used. However, if you've got several websites on different Magento installations, then you would need to purchase separate licenses for each of them.

Full Mageworx License Agreement >>>

Yes, you can install and set up any Mageworx extension on a test environment before making changes on your production site.

By default, all Mageworx Magento 2 extensions are tested on three most popular themes: Luma, Ultimo, and Porto. However, some of our extensions are compatible with more 3rd party themes.

You can get in touch with our support team at [email protected] to confirm compatibility with the theme that you are currently using.

In the world where 45% of purchases are completed via mobile (according to Retail Dive), we find it crucial to test and optimize all Mageworx extensions for mobile friendliness.

Extension updates are available as long as your support & updates package is active.

Purchases made before February 1, 2022, reserve the right to access our Magento extensions updates free of charge for a lifetime.

Currently, the Mageworx Magento support team can be reached via:

• Email at [email protected]

• On-site form, which is available here

• Live chat on any page

Database migration, migrating custom-built functionality and design, as well as migrating advanced SEO settings―these and other options are available within our one-stop migration service.

To get a quote, you’ll need to contact our Client Relations Manager.

Request an estimate >>>

We offer a 60-day money-back guarantee for Mageworx extensions that have been purchased via our site. Customer satisfaction and creating true value are our top priority!

Please note that this is except for those Magento 1 extensions that are intended to be upgraded to their Magento 2 versions within 30 days since the moment of M1 version purchase. In such a case, a refund will be applied solely to the Magento 2 extension version.

Please note that extensions purchased at Magento Marketplace are covered by the 25-day Marketplace Refund Policy.

Full Refund Policy >>>

Reward points, bulk & upgrade discounts―at Mageworx, we do our best to show appreciation to our new and existing customers. Joining the program is fast and easy. To start saving with us, you need to create an account.

Loyalty Program details >>>

By helping Mageworx promote our extensions, you can earn up to 50% on every order. To join the affiliate program, you need to create an account on our website.
Go to "My Profile ― Affiliates", then complete and verify your affiliate profile.

Affiliate Program details >>>