Order Management extension for Magento 2

Name: Order Management extension for Magento 2
Brand: MageWorx
SKU: OrderMgmtMagento2
Price: 199 USD
Availability: InStock
Rating: 95 (117 reviews)

MAGENTO 2 ORDER MANAGEMENT SIMPLIFIED

Rating:

95 % of 100

117 Reviews Add Your Review

$199

Magento 2 Edition

Open Source (CE)

Commerce (EE) + $199

Commerce on Cloud (ECE) + $199

Additional Services

Professional Installation + $69

Priority Support + $99

Total

$199

Overview Key features All features Reviews Changelog & FAQ User guide

Main features

Editing any order details without having to cancel it

Magento delete orders completely to keep database clean

Extended orders grid to overview order data in one place

Extra mass-actions to streamline order management

Online reauthorization for PayPal_Braintree payments

Data synchronization to import data from external sources and webhooks

Email notifications to enhance the customer experience

Final total preview to control how edits affect final price

Magento 2 API support to edit orders effortlessly

Gallery

Manage order with ease - edit order date, status, and state

Magento Order Management system allows editing account information

Easy customer selection from the existing users in Magento 2 for editing

Ability to change a payment method in Magento Commerce Order Management

Magento Commerce Order Management Price editing

Mageworx Magento Order Management features include the ability to edit items in the order

Re-configure products in Magento 2 orders with the Magento 2 Order Management extension

Overview records with order edit logs in Magento Commerce Order Management

New shipping columns in the Magento orders grid

New billing columns in the Magento orders grid

New customer columns in the Magento orders grid

Mass-actions for the Magento 2 orders grid

Drag-and-drop functionality to re-configure the Magento 2 orders grid

Magento 2 Order Manager allows overviewing the device type and area

Version

3.9.4

Magento Compatibility

CE 2.3.x - 2.4.x; EE 2.3.x - 2.4.x;

Comes with

Lifetime access to the source code
1 year of free updates and support
No subscriptions

60-day
money back

100%
unencrypted

Customer-
first

Key features

Magento 2 delete orders

Keep the sales & orders grid clean and well-arranged―delete your orders and all the related documentation completely. Remove invoices, shipments and credit memos.
Learn more

Edit orders without canceling

Improve your time efficiency for order management! Bypass the default Magento limitation to edit―don’t cancel an order to modify any of its details.
Learn more

Unlimited editing possibilities

Modify literally any order detail in a mouse-click: account information, general section, billing and shipping data, products, shipping, and handling data, payment information.
Learn more

28 extra columns

Get a detailed order overview in your Order Management System. Add/hide the required columns for order tracking and accessing any information of interest as required.
Learn more

20 extra mass order actions

Do order management en masse! Complete or delete orders directly from the grid, issue order invoices in bulk, resend shipment emails, and more.
Learn more

Staff access levels

Keep order editing under full control. Manage your staff permissions to access order editing within the Magento 2 admin panel. Specify who can delete orders/edit specific data.
Learn more

Extensible. Customizable. Developer-friendly

Composer installation for easier extensions installation and management

No overwriting the core classes unless unachievable within a functionality

Unencrypted code for hassle-free editing if required by your clients

Extensions' code implementation following Magento's recommended best practices

All features

Editing orders without canceling Magento 2 delete orders Improved sales-orders grid Mass order actions Online reauthorization Order data synchronization Staff access Webhooks Order edit logs REST API (beta)

Editing orders without canceling

The Magento 2 Order Management extension introduces one of the most critical Magento order management features―the ability to modify any details without having to CANCEL an order. The module also brings unlimited editing possibilities and allows you to manage orders comfortably.

Any modifications as a part of order management can be achieved in the following sections:

Account Information. Track which device the customer used to make a purchase and top customer experience. There'll also be a special area where you can check whether the indent was placed from the front-end, back-end, or via API (REST or SOAP).

General section. Benefit from the possibility to edit date, time, and order status.

Account information. Change the customers, their names, emails, and customer groups.

Billing information. Modify the customers’ billing name, company name, address (including phone and fax number if needed) and VAT.

Shipping information. Edit the customer’s shipping details: name, company name, address (including phone and fax number if needed), and VAT.

Payment information. Change any offline payment methods or rename them.

Shipping and handling information. Modify shipping price, change shipping methods, and handle tax prices.

Products. Add/remove any product added.

The editing process supports Magento 2 MSI functionality as well.

Magento 2 delete orders

By default, order deletion of unneeded Magento orders is impossible ― they can be marked as “Cancelled” only.

The Magento 2 delete order functionality that the Magento 2 Order Management extension adds allows you to remove test orders and other unwanted data, such as invoices, shipments, and credit memos from your online stores’ admin back-end.

Improved sales-orders grid

The Order Management extension for Magento adds 28 extra columns with important details, divided into separate groups. To help store admins manage order even more efficiently, the Magento 2 Order Manager autofills data in all the extra columns added.

Order. It includes 7 columns, such as Coupon Code, Weight, Subtotal (Purchased), Modified, Product Name, SKU, and Product Thumbnail.

Shipping. It includes 8 columns, such as Shipments, Order Tracking Numbers, Shipping Fax, Shipping Region, Shipping Postcode, Shipping City, Shipping Telephone, and Shipping Country.

Billing. It includes 12 columns such as Tax Code, Tax Percent, Tax Amount, Tax Amount (Base), Tax Real Amount (Base), Invoices, Billing Fax, Billing Region, Billing Post code, Billing City, Billing Telephone and Billing Country.

Customer. It includes the Customer ID column.

To set a custom order number in Magento Commerce or other editions, click here.

Mass order actions

Need to issue invoices for a selection of Magento orders quickly? Want to mass-complete multiple orders? Unfortunately, within the default Magento 2 functionality, you won’t be able to perform such mass actions.

The Magento 2 Order Management extension offers 20 extra mass-actions. The following actions will help manage orders in bulk:

Ability to complete and Magento 2 delete orders directly from the grid.

Actions with order status modifications: Capture, Invoice, Ship, and Print with several combination variations.

Email-oriented actions: Resend Email, Resend Invoice Order Email and Resend Shipment Email.

Thus, with the Magento Order Management extension, you get to easily get rid of unnecessary orders and enjoy the ability to delete them.

Online reauthorization

Available via Vault only, Order Management offers the possibility of online reauthorization for PayPal_Braintree payments.

Thus, if the customer has their PayPal credentials saved to Magento Vault, the order amount changes after its editing will result in a new payment transaction and either charge or refund the buyer with the difference amount automatically (provided that the funds are available).

Order data synchronization

Additional sales-orders data synchronization comes in handy in case you import extra related info from an external source.

Staff access

The module allows you to restrict the access to edit orders or to edit certain sections of the orders for the staff accounts.

You can set the access for

Editing order information

Editing customer information

Editing payment information

Editing shipping information

Editing items

Deleting orders

Thus, with the Magento 2 Order Management module, you can control the staff permissions for the sensitive actions with the orders.

Webhooks

To contribute to the likelihood of keeping the updated orders’ data under control, the Order Management extension offers webhooks. Webhooks allow forwarding data on edited orders to a specified URL each time changes occur.

Let's break it down with some examples:

The functionality may come in handy if your business uses a system that tracks order amounts and extracts daily/weekly/monthly reports. You can also use webhooks as a reminder for managers about order changes. Or, the functionality can be of use within a warehouse management system and let managers quickly overview which order items have got added and/or removed.

Logs for every order change

Along with the benefits that Magento order editing brings, it’s no less important for store admins to monitor the applied changes and keep the process transparent.

The extension records every order change made through the module and adds detailed logs to the order comments. Thus, with the Order Management system, you can track all the changes in the orders, i.e.:

Which data got modified

When the edits took place

Whether the customer was notified about the changes or not

Edit orders via REST API

The module has the functionality to edit the orders via the REST API.

Thus, you can integrate your Magento 2 stores with the 3rd party systems and update the orders using the API.

Note: this functionality is in the beta version now.

Need a custom feature?

Let us know if you're missing a feature or two — we can't promise that we'll incorporate them in our future releases, but we'll be more than happy to develop them for you at an additional cost. Request now

Product changelog

3.9.4

August 1, 2022

What's new

Dependency from OrderEditorBraintree module has been removed from composer.json (now it will be available on GitHub)

Improves compatibility with Klarna Payments

Improves compatibility with Magento 2.3.7

Adds the option to save the administrator's name in a comment that contains the changes made to the order

Lines of total cancelled/refunded amount (incl. tax and excl. tax) are added to the block of temporary totals to give more clear view on the results of changes

Improves tax processing: now new taxes do not overwrite old ones, but update existing ones.

Improves tax rates calculation while changes saving

Now taxes are invoiced and refunded as expected, even if only a tax amount was changed during editing

Adds the option to disable unused mass actions in the general settings

Data synchronization will be triggered on the first install

Orders grid performance was improved

Bug fix

Additional minor bug fixes

3.9.3

June 13, 2022

What's new

Minor bug fixes for better compatibility with PHP 8.1

3.9.2

June 1, 2022

What's new

Adds reauthorization feature for PayPal_Braintree payments (available only through Vault)

Adds new module to the extension package: OrderEditorBraintree

Adds new behaviour for invoice & creditmemo processing (post processing for order edit): “Keep Previous Invoices and Creditmemos and Create New”

Adds webhooks for order edit: now you can send all changes to specified URL

Increases tax rate accuracy to 4 decimal places

Adds compatibility with Magento 2.4.4 and PHP8.1

Bug fix

Fixes the issue with configuration of configurable products when editing an order

Bugfixes in invoice, creditmemo and shipment processing after editing the order

Disables ability to change tax rate for removed items

Fixes fatal error if order contains a product which was removed from Magento catalog

A “restore quote” process has been improved

Bugfixes in templates (incl. removal of overwriting the regular order items template)

Bugfixes for Date input: adds suport for Australian locale

Improves compatibility with Mageworx Advanced Product Options extension

FAQ

Product questions

How can I delete orders and invoices in Magento 2?

How can I delete an order for Magento 2? Unfortunately, the core Magento 2 functionality neither allows you to delete orders nor offers an automatic delete. Thanks to the rich Magento community, there are a variety of great extensions, free and paid, to help you achieve that.

The Mageworx Magento 2 extension includes the possibility to delete orders with ease and allows managing your orders more comfortably and intuitively.

What are the 2 components of order management?

The Mageworx extension brings the combined value of two separate modules―Order Editor and Sales-Orders Grid. Magento 2 purchase Order Management will allow your store admins to benefit from advanced management possibilities at a lower cost.

How do I enhance order management in Magento 2?

The competition is severe today. You as a merchant should do your best to meet customer expectations or even be one step ahead of the curve. Ineffective management can become a business disaster without proper alignment.

The Mageworx extension allows you to:

Avoid messy lists in the back-end by deleting unwanted orders
Arrange the sales-orders grid according to your business needs
Edit and mass-edit any order details, and more
Delete a bulk order in Magento 2

General questions

How can I pay for Mageworx products?

The two most common payment methods are currently accepted―credit cards (all types) and PayPal. All the payment transactions are carried out in full compliance with the security and confidentiality requirements.

Will I get a formal invoice with all details including VAT number?

Yes, after the purchase you will receive the complete invoice with all necessary details, including our VAT number etc.

How to install our Magento 2 extensions?

We offer four independent ways of Magento 2 extension installation:

Via Composer

Click here to learn more >>>
By copying the code

Click here to learn more >>>
Via Magento Marketplace

Click here to learn more >>>
Via Mageworx own Repository

Click here to learn more >>>

What Magento editions do Mageworx extensions support?

Mageworx extensions support Magento 2 Open Source (former Community), Commerce (former Enterprise) editions including Magento 2 Commerce Cloud platform.

Mageworx Repository: how to use it?

Our own repository has been primarily intended to facilitate and speed up the process of Mageworx extensions installation and update.

In order to work with the repository, you’ll need to have the Composer on the server first. This is the package manager of the PHP software that allows you to update & install scripts on your site.

Click here for further installation instructions >>>

Can I use one Mageworx license on multiple websites and staging/test hosts?

According to the Mageworx License Agreement, you can use one copy of Mageworx software on one Magento production installation. Thus, separate Magento installations require purchasing separate licenses.

Please mind that the extensions are not domain related, i.e., if you run each website on one Magento installation, then one license can be used. However, if you've got several websites on different Magento installations, then you would need to purchase separate licenses for each of them.

Full Mageworx License Agreement >>>

Before going live, can I test a Mageworx extension on a staging site?

Yes, you can install and set up any Mageworx extension on a test environment before making changes on your production site.

Are Mageworx extensions compatible with third-party themes?

By default, all Mageworx Magento 2 extensions are tested on three most popular themes: Luma, Ultimo, and Porto. However, some of our extensions are compatible with more 3rd party themes.

You can get in touch with our support team at [email protected] to confirm compatibility with the theme that you are currently using.

Are Mageworx extensions mobile-friendly?

In the world where 45% of purchases are completed via mobile (according to Retail Dive), we find it crucial to test and optimize all Mageworx extensions for mobile friendliness.

For how long can I get extension updates?

Extension updates are available as long as your Mageworx Magento subscription is active. Click here to learn more.

Purchases made before February 1, 2022, reserve the right to access our Magento extensions updates free of charge for a lifetime.

How can I get tech support?

Currently, the Mageworx Magento support team can be reached via:

Email at [email protected]

On-site form, which is available here
Live chat on any page

How can I migrate from Magento 1 to Magento 2?

Database migration, migrating custom-built functionality and design, as well as migrating advanced SEO settings―these and other options are available within our one-stop migration service.

To get a quote, you’ll need to contact our Client Relations Manager.

Request an estimate >>>

How can I get a refund?

We offer a 60-day money-back guarantee for Mageworx extensions that have been purchased via our site. Customer satisfaction and creating true value are our top priority!

Please note that this is except for those Magento 1 extensions that are intended to be upgraded to their Magento 2 versions within 30 days since the moment of M1 version purchase. In such a case, a refund will be applied solely to the Magento 2 extension version.

Please note that extensions purchased at Magento Marketplace are covered by the 25-day Marketplace Refund Policy.

Full Refund Policy >>>

Does Mageworx have a discount program?

Reward points, bulk & upgrade discounts―at Mageworx, we do our best to show appreciation to our new and existing customers. Joining the program is fast and easy. To start saving with us, you need to create an account.

Loyalty Program details >>>

How can I become an affiliate?

By helping Mageworx promote our extensions, you can earn up to 50% on every order. To join the affiliate program, you need to create an account on our website.
Go to "My Profile ― Affiliates", then complete and verify your affiliate profile.

Affiliate Program details >>>

Feel free to drop us a line on the Support page if you have questions.