The eCommerce technologies advance, and so does the Magento platform. Upgrading to the latest platform version enables you to increase the performance of your website and enhance its behind-the-scenes usability.
With over 100 successful Magento upgrades under our belt, we can guarantee you a professional and reliable upgrade service.
The complete Magento upgrade procedure usually takes 3-5 business days (depending on the complexity of the project).
The process consists of 4 stages:
- 1Downloading your Magento database and sources to our testing host (available for you).
- 2Upgrading your Magento store and fixing all the DB found issues.
- 3Testing. You check the latest platform version with all your orders, customers, and products on our testing host.
- 4Site publication (done without interrupting your store operation)*.
* IMPORTANT MageWorx is NOT responsible for any conflicts of 3d party extensions with the target Magento version. Also, the company is NOT responsible for any template/theme modifications or custom code changes that may be lost during the upgrade
FAQ
- How to install our Magento 2 extensions?
-
We offer 4 independent ways of Magento 2 extension installation:
- via Composer
Click here to learn more > > > - by copying the code,
Click here to learn more > > > - via Magento Marketplace,
Click here to learn more > > > - via MageWorx own Repository.
Click here to learn more > > >
- via Composer
- What Magento editions do MageWorx extensions support?
-
MageWorx extensions support Magento 2 Open Source (former Community), Commerce (former Enterprise) editions including Magento 2 Commerce Cloud platform.
- MageWorx Repository: how to use it?
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Our own repository has been primarily intended to facilitate and speed up the process of MageWorx extensions installation and update.
In order to work with the repository, you’ll need to have the Composer on the server first. This is the package manager of the PHP software that allows you to update & install scripts on your site.
Click here for further installation instructions > > > - Can I use 1 MageWorx license on multiple websites and staging/test hosts?
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According to MageWorx License Agreement, 1 copy of MageWorx software can be used on 1 Magento production installation. Thus, separate Magento installations require purchasing separate licenses.
Please mind that the extensions are not domain related, i.e., if you run each website one 1 Magento installation, then 1 license can be used. However, if you’ve got several websites on different Magento installations, then separate licenses for each of them should be purchased.
Full MageWorx License Agreement is available here > > > - Before going live, can I test a MageWorx extension on a staging site?
- Yes, you can install and set up any MageWorx extension on a test environment before making changes on your production site.
- Are MageWorx extensions compatible with 3rd party themes?
- By default, all MageWorx Magento 2 extensions are tested on three most popular themes: Luma, Ultimo, and Porto.
- Are MageWorx extensions mobile-friendly?
- In the world where 45% of purchases are completed via mobile (according to Retail Dive), we find it crucial to test and optimize all MageWorx extensions for mobile friendliness.
- How can I pay for MageWorx products?
- Two most common payment methods are currently accepted ― credit card & PayPal. All the payment transactions are carried out in full compliance with the security and confidentiality requirements.
- For how long can I get free updates?
- MageWorx offers free LIFETIME updates & support.
- How can I get tech support?
-
Currently, MageWorx Magento support team can be reached via:
- email at [email protected],
- onsite form, which is available here,
- live chat available on any page.
- How can I migrate from Magento 1 to Magento 2?
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Database migration, migrating custom-built functionality & design, as well as migrating advanced SEO settings ? these and other options are available within our one-stop migration service.
To get a quote, you’ll need to contact our Client Relations Manager.
Request an estimate here > > > - How can I get a refund?
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30-day money back guarantee is offered for MageWorx extensions that have been purchased via our site ? customer satisfaction & creating true value are our top priority!
Please mind that this is with the exception of those Magento 1 extensions that are intended to be upgraded to their Magento 2 versions within 30 days since the moment of M1 version purchase. In such a case, a refund will be applied solely to the Magento 2 extension version.
Full MageWorx Refund Policy is available here > > >
- Does MageWorx have a discount program?
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Reward points, bulk & upgrade discounts ? at MageWorx, we do our best to show appreciation to our new & existing customers. Joining the program is fast and easy. To start saving with us, you need to create an account.
To learn more about how much you can save on shopping with MageWorx and get detailed instructions, please
Follow the link > > > - How can I become an affiliate?
-
By helping MageWorx promote our extensions, you can earn up to 50% on every order. To join the affiliate program, you need to create an account on our website, go to ‘My Profile ― Affiliates’, then complete & verify your affiliate profile! That’s it!
More details on MageWorx Affiliate Program is available here > > >
Reviews of Magento Upgrade Service
Excellent - responsive and technically competent
On November 17, 2016
- The Health and Beauty Shop
Kidderminster,
United Kingdom
Verified User
Verified User
I bought the upgrade service from Mageworx to upgrade my store from Magento CE1.4 to Magento 1.9. Mageworx was excellent in providing support for this and completed the task in a timely manner even though there were many hiccups on the way. Alexander was my interface and i have to commend him for his efforts. Many thanks for the service and support. I will definitely do more business with Mageworx.
Once again the best ones!
On August 19, 2016
- Viktor Lantos
Kormend,
Hungary
Verified User
Verified User
We're using many Mageworx extensions for years and in this time frame we've seen continuous improvements. Whenever something happened the support helped us quickly. Last year we used the upgrade service from an old version of magento and had a really nice experience with only 1 hour downtime. Now we wanted to upgrade from 1.9.2.1 to 1.9.2.4 and we turned to Mageworx again. Great experience and very good service! After the backup they upgraded on the stage server and we had a chance to test out everything. They quickly cleaned up the issues what we found. And on the launch date with only 1 hour downtime the site was there with the upgraded engine. With around 100 modules this is something what you would not like to do and better to turn for pros. Just like with their extensions the service is the best investment we made and we will come back for M2 migration after the season. Skilled team with great support!
Hands Down Top Notch Service
On May 16, 2016
- Yoav
Israel
Verified User
Verified User
This review summarizes part 1 of the process, which is coming to an approved version of the new updated site on a test server:
As a merchant and business owner,
I'm again and again impressed with MageWorx taking on this project. In our case, a heavily customised Magento CE 1.8 moving to CE 1.9.4, with 40+ extensions.
the process of updating magento with its security patches syndrome, adding cross-extensions integrations could fail. we tried and had too many issues.
What may appear as a standard procedure can get as complex and customized as your magento store can.
MageWorx went out of their way in providing solutions, testing, recommendations. I was even given a full step by step guidance and infographic(wow!) of how to go through the process.
Having worked with over 70 magento CE extensions and providers in the last 4 years, MageWorX really shines out. They have handled endless amounts of testing and support questions that are out of the scope of a generic Magento upgrade service. extensions conflicts, extensions revisions. performance issues. syncing db's with old and new store.
Another tip to bear in mind is timing and planning. We had to wait until our project will be addressed more than the ordinary, but again, our project was way out of the ordinary.
Once it did start, it moved in an extraordinary level of follow up and extra help. There is no way we could do it in-house at this level, unless your magento developer is continuously updating old magento sites and their bunch of extensions.
this is the turn-key solution we needed for great value cost. highly recommended.
*tip: in general, unless your store is really simple, take good margins in timing such project, and multiply it for each out of the ordinary request you have. But MageWorx can make it happen big time.
Alexander led the process and in many ways made sure we are on the same page, .impressive.
Yoav,
DrCousensGlobal.com
As a merchant and business owner,
I'm again and again impressed with MageWorx taking on this project. In our case, a heavily customised Magento CE 1.8 moving to CE 1.9.4, with 40+ extensions.
the process of updating magento with its security patches syndrome, adding cross-extensions integrations could fail. we tried and had too many issues.
What may appear as a standard procedure can get as complex and customized as your magento store can.
MageWorx went out of their way in providing solutions, testing, recommendations. I was even given a full step by step guidance and infographic(wow!) of how to go through the process.
Having worked with over 70 magento CE extensions and providers in the last 4 years, MageWorX really shines out. They have handled endless amounts of testing and support questions that are out of the scope of a generic Magento upgrade service. extensions conflicts, extensions revisions. performance issues. syncing db's with old and new store.
Another tip to bear in mind is timing and planning. We had to wait until our project will be addressed more than the ordinary, but again, our project was way out of the ordinary.
Once it did start, it moved in an extraordinary level of follow up and extra help. There is no way we could do it in-house at this level, unless your magento developer is continuously updating old magento sites and their bunch of extensions.
this is the turn-key solution we needed for great value cost. highly recommended.
*tip: in general, unless your store is really simple, take good margins in timing such project, and multiply it for each out of the ordinary request you have. But MageWorx can make it happen big time.
Alexander led the process and in many ways made sure we are on the same page, .impressive.
Yoav,
DrCousensGlobal.com
Great Upgrade Service
On May 16, 2016
- Julian Smith
Liverpool,
United Kingdom
Verified User
Verified User
We used Mageworx to upgrade from Magento 1.8.1 to 1.9.2.4 on our Multistore - we had tried ourselves and encountered issues, so thought we would leave it to the experts, and experts is certainly what Alexander and the team at Mageworx are!
When you factor in the quick turnaround and great communication (including unprompted aftercare follow-up) the price is very reasonable for the peace of mind using Mageworx delivers. I would recommend Mageworx without hesitation to anyone looking to upgrade their Magento store.
When you factor in the quick turnaround and great communication (including unprompted aftercare follow-up) the price is very reasonable for the peace of mind using Mageworx delivers. I would recommend Mageworx without hesitation to anyone looking to upgrade their Magento store.
Excellent service
On March 25, 2016
- François
Strasbourg,
France
Verified User
Verified User
If you do not want to mess everything on your site, you should consider using this service. I do not have tech skills at all and I was worried about using an old version of magento, because of many security holes they fixed in the latest versions. These guys upgraded my site to 1.9.2.3, made sure all security patches were installed and helped me to re-install a couple of extensions that didn't work out of the box, because of old versions.
Well, it was my best investment of $799.
THANK YOU!
Well, it was my best investment of $799.
THANK YOU!
Product Changelog
- Legend:
- New Feature
- Bug Fix
