Order Management extension for Magento 2

Version 3.7.0
  • Lifetime Updates


  • Lifetime Support


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This product is GDPR Compliant
    • Get a complete picture on each order
      Conveniently overview order data all in one place.
    • Streamline the process of order management
      Take advantage of 20 extra order mass-actions.
    • Edit orders without canceling
      Bypass the Magento order edit limitations and modify any order data whenever needed.
    • Exchange literally any order details
      Edit the order’s date, state, status, change customer’s personal details, modify billing/shipping info and more.
    • Preview the made changes
      Preview the order’s Grand Total every time you modify order details.
    • Delete test orders
      Delete test orders completely to keep your database clean.
СE 2.3.x - 2.4.x; EE 2.3.x - 2.4.x;

The version for Magento Enterprise comes with:

  • Priority Support


  • Personal Assistance


  • Product Consultancy


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What is Order Management for?

This extension significantly extends the capabilities of the default Magento Sales-Orders grid, lets you conveniently overview all order data in one place, easily manage orders (without canceling them), as well as modify literally any order details.

  • Own the Magento 1 version of the extension? Contact us to get your personal 25% upgrade discount!

The Issues Order Management Extension Solves


Unlimited Order Editing


Have your customers mistakenly entered the wrong size, color, quantity, or do they even want to switch products? Being able to edit these order details is vital for correct & seamless order processing.

Also, by default, you’d need to cancel an order to make any kind of changes.


The extension introduces unlimited editing possibilities. You’ll be able to modify any order details without having to CANCEL an order. This will include an ability to modify date and time (down to hours & minutes), status, state, billing & shipping data, the customers’ details (first and last name, email address, group), the choice of payment/shipping methods, as well as an ability to change/delete/edit product thumbnails, prices, discounts, taxes, and more.

Feature Highlights:

  • Order & account information editing
  • Changing billing & shipping address
  • Payment information editing
  • Modifying shipping & handling information
  • Editing the ordered items
  • Assigning the customers to groups

Improved Sales-Orders Grid


The default Magento 2 Orders grid isn't perfect for getting a detailed order overview. It misses some important info, which makes you jump back and forth between different tabs and workspaces.


The extension adds 28 extra columns with important order details, thus enabling you to effortlessly manage and overview all placed orders. You’ll be able to easily track the information of interest within the sales-orders grid by adding/hiding the required columns.

Additionally, the ability to add product thumbnails to orders will help you easily orient yourself within a plethora of placed orders.

Feature Highlights:

  • 28 extra grid columns (used coupon codes, included/excluded taxes, processed refunds, detailed shipping and billing details, customers’ personal data, device an order was placed from and others)
  • Adding/hiding columns when required
  • Ability to add product thumbnails to orders

Order Mass-Actions


Have some unwanted orders to delete? Need to quickly issue invoices for a selection of orders? Want to mass-complete multiple orders? Unfortunately, within the default Magento 2 functionality, you won’t be able to perform such actions.

Similarly, by default, it is impossible to completely delete unneeded orders ― they can be solely marked as ‘Cancelled’.


The Order Management extension offers 20 order extra mass-actions. They include resending order emails, shipping and completing orders, issuing order invoices, and a dozen more order-related activities that can be performed en masse.

Also, with the add-on, you get to easily get rid of unneeded orders and completely delete them.

Feature Highlights:

  • 20 extra order mass-actions
  • Ability to complete delete orders
  • Mass issuing order invoices, resending order emails, and a lot more.

Order Data Synchronization


Data synchronization is vital for the ease of sales & orders management, especially if you manually import data from some external source. Equally important is the ability to check the correctness of the added data.


The extension enables you to easily synchronize additional order info with the data in your store, as well as observe any incorrect information.

Feature Highlights:

  • Sales-orders data synchronization in a mouse click
  • Control over the correctness of imported data

Monitoring Changes


Seeing the final result before changes take into effect and making additional order adjustments are must-haves when editing orders.


With the module, you’ll be able to review the order’s Grand Total every time you make modifications to products added to an order, prices, discounts, etc.

Feature Highlights:

  • Ability to review orders’ Grand Total after making modifications
  • Full control of order management

Features of Order Management Extension

Orders Editing (Without Canceling)

Our extension allows modifying any order detail without canceling. Such order modifications can be achieved in the following sections:

  • account Information to see which device type was used to place an order. There'll be also a special area, where you can check whether the order was placed from the frontend, backend or via API (REST or SOAP),
  • general section, where you can edit date, time and the order status,
  • account information, where you can change the customers, their names, emails and customer groups,
  • billing information, where you can modify the customers’ billing name, company name, address (including phone and fax number if needed) and the VAT,
  • shipping information, where you can edit the customer’s shipping name, company name, address (including phone and fax number if needed) and the VAT,
  • payment information, where you may change any offline payment methods or rename them,
  • shipping and handling information, so that you may modify the shipping price, change the shipping method and handle the tax prices,
  • products, so that you may add/remove any product added to the order.
  • The order’s Grand Total is recalculated every time you make modifications to products in the order, prices, discounts, and so on.

Enhanced Orders Grid

The extension adds 28 extra columns with important order details, divided into separate groups:

  • order (includes 7 columns, such as Coupon Code, Weight, Subtotal (Purchased), Modified, Product Name, SKU and Product Thumbnail),
  • shipping (includes 8 columns, such as Shipments, Tracking Numbers, Shipping Fax, Shipping Region, Shipping Postcode, Shipping City, Shipping Telephone and Shipping Country),
  • billing (includes 12 columns such as Tax Code, Tax Percent, Tax Amount, Tax Amount (Base), Tax Real Amount (Base), Invoices, Billing Fax, Billing Region, Billing Postcode, Billing City, Billing Telephone and Billing Country),
  • customer (includes Customer ID column).
  • You can choose to display or hide these columns, whenever needed. The orders grid is equipped with product thumbnails.

Mass Order Actions

The extension significantly extends the number of actions to apply for the sales-orders grid. Such actions include:

  • ability to complete and delete the orders directly from the grid,
  • actions with order status modifications: Capture, Invoice, Ship and Print with several combination variations,
  • email-oriented actions: Re-send Order Email, Re-send Invoice Email and Re-send Shipment Email.

Data Synchronization

Additional sales-orders data synchronization comes in handy in case you import extra order-related info from an external source.

You’ll be able to control the accuracy of the imported data literally in a mouse-click.

This extension for Magento 2 is fully GDPR complaint. The software neither collects nor stores any personal users' data.
Also, the extension doesn't share any personal info with third parties, and doesn't use this data for any marketing purposes.


How to install our Magento 2 extensions?

We offer 4 independent ways of Magento 2 extension installation:

What Magento editions do MageWorx extensions support?

MageWorx extensions support Magento 2 Open Source (former Community), Commerce (former Enterprise) editions including Magento 2 Commerce Cloud platform.

MageWorx Repository: how to use it?
Our own repository has been primarily intended to facilitate and speed up the process of MageWorx extensions installation and update.
In order to work with the repository, you’ll need to have the Composer on the server first. This is the package manager of the PHP software that allows you to update & install scripts on your site.
Click here for further installation instructions > > >
Can I use 1 MageWorx license on multiple websites and staging/test hosts?
According to MageWorx License Agreement, 1 copy of MageWorx software can be used on 1 Magento production installation. Thus, separate Magento installations require purchasing separate licenses.
Please mind that the extensions are not domain related, i.e., if you run each website one 1 Magento installation, then 1 license can be used. However, if you’ve got several websites on different Magento installations, then separate licenses for each of them should be purchased.
Full MageWorx License Agreement is available here > > >
Before going live, can I test a MageWorx extension on a staging site?
Yes, you can install and set up any MageWorx extension on a test environment before making changes on your production site.
Are MageWorx extensions compatible with 3rd party themes?
By default, all MageWorx Magento 2 extensions are tested on three most popular themes: Luma, Ultimo, and Porto.
Are MageWorx extensions mobile-friendly?
In the world where 45% of purchases are completed via mobile (according to Retail Dive), we find it crucial to test and optimize all MageWorx extensions for mobile friendliness.
How can I pay for MageWorx products?
Two most common payment methods are currently accepted ― credit card & PayPal. All the payment transactions are carried out in full compliance with the security and confidentiality requirements.
For how long can I get free updates?
MageWorx offers free LIFETIME updates & support.
How can I get tech support?

Currently, MageWorx Magento support team can be reached via:

How can I migrate from Magento 1 to Magento 2?
Database migration, migrating custom-built functionality & design, as well as migrating advanced SEO settings ? these and other options are available within our one-stop migration service.
To get a quote, you’ll need to contact our Client Relations Manager.
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How can I get a refund?
30-day money back guarantee is offered for MageWorx extensions that have been purchased via our site ? customer satisfaction & creating true value are our top priority! Please mind that this is with the exception of those Magento 1 extensions that are intended to be upgraded to their Magento 2 versions within 30 days since the moment of M1 version purchase. In such a case, a refund will be applied solely to the Magento 2 extension version.
Full MageWorx Refund Policy is available here > > >
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Reward points, bulk & upgrade discounts ? at MageWorx, we do our best to show appreciation to our new & existing customers. Joining the program is fast and easy. To start saving with us, you need to create an account.
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By helping MageWorx promote our extensions, you can earn up to 50% on every order. To join the affiliate program, you need to create an account on our website, go to ‘My Profile ― Affiliates’, then complete & verify your affiliate profile! That’s it!
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Reviews of Order Management extension for Magento 2

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reliable team

On December 25, 2020
- Xavier Eagle River, United States United States Verified User
This is one of the must-have extensions that we recommend to our clients. The team at Mageworx is reliable. We’ve been using their extensions for more than 2 years now and they’ve never let us down.

Why i didnt use this before?

On September 26, 2020
- Fresko112
Great extensions, actually everybody needs this. All problems i had before like changing email adresses from customers and much more is done in 1 click.

Order Management Extension

On May 25, 2020
- CK Newark, United States United States Verified User
Very useful extension to have for any Magento store. Quick response from support team.

Order Management extension

On April 3, 2020
- Nived Newark, United States United States Verified User
Very good extension and excellent support from the team Magworx. Our order processing team is very happy :)

Great Extension

On March 14, 2020
- Anduel Newark, United States United States Verified User
This extension has a lot of helpful features that makes very easy to manage orders. Very Recommended
Product Changelog
  • Legend:
  • New Feature
  • Bug Fix
  • Version: 3.7.0 (March 30, 2021)
  • Adds the REST API (beta) for order editor
  • Adds new columns to the orders grid: shipping company, billing company, total paid (base currency)
  • Removes the column "Tax percent (overall)"
  • Improves the potential compatibility with third-party modules, which might affect native order grid
  • Code improvements and refactoring
  • Fixes the incorrect created_at time (when editing the info section)
  • Fixes the bug with incorrect qty when editing bundle products
  • Fixes the bug with incorrect default qty when new bundle product is adding to the order
  • Unable to delete bundle item issue is fixed
  • Fixes the bug with incorrect item row totals (incorrect tax)
  • Quote restore method now correctly works with qty increment of the configurable product
  • Tax Code - it now correctly displays all applied tax codes with percentage value in brackets
  • Tax Amount / Base Tax Amount / Base Real Tax Amount - they now correctly display a sum of all applied taxes
  • Discount Amount - it supports the from-to range filter now
  • Fixes the problems with the email, which is sent to the customer during invoice mass-action
  • Version: 3.6.7 (December 3, 2020)
  • Compatibility with Magento Commerce 2.4.x (Pickup functionality)
  • Version: 3.6.6 (November 3, 2020)
  • Compatibility with new DeviceDetecor (matomo/device-detector:~4)