Magento Upgrade Service

I bought the upgrade service from Mageworx to upgrade my store from Magento CE1.4 to Magento 1.9. Mageworx was excellent in providing support for this and completed the task in a timely manner even though there were many hiccups on the way. Alexander was my interface and i have to commend him for his efforts. Many thanks for the service and support. I will definitely do more business with Mageworx.

We're using many Mageworx extensions for years and in this time frame we've seen continuous improvements. Whenever something happened the support helped us quickly. Last year we used the upgrade service from an old version of magento and had a really nice experience with only 1 hour downtime. Now we wanted to upgrade from 1.9.2.1 to 1.9.2.4 and we turned to Mageworx again. Great experience and very good service! After the backup they upgraded on the stage server and we had a chance to test out everything. They quickly cleaned up the issues what we found. And on the launch date with only 1 hour downtime the site was there with the upgraded engine. With around 100 modules this is something what you would not like to do and better to turn for pros. Just like with their extensions the service is the best investment we made and we will come back for M2 migration after the season. Skilled team with great support!

This review summarizes part 1 of the process, which is coming to an approved version of the new updated site on a test server:

As a merchant and business owner,
I'm again and again impressed with MageWorx taking on this project. In our case, a heavily customised Magento CE 1.8 moving to CE 1.9.4, with 40+ extensions.
the process of updating magento with its security patches syndrome, adding cross-extensions integrations could fail. we tried and had too many issues.
What may appear as a standard procedure can get as complex and customized as your magento store can.
MageWorx went out of their way in providing solutions, testing, recommendations. I was even given a full step by step guidance and infographic(wow!) of how to go through the process.
Having worked with over 70 magento CE extensions and providers in the last 4 years, MageWorX really shines out. They have handled endless amounts of testing and support questions that are out of the scope of a generic Magento upgrade service. extensions conflicts, extensions revisions. performance issues. syncing db's with old and new store.

Another tip to bear in mind is timing and planning. We had to wait until our project will be addressed more than the ordinary, but again, our project was way out of the ordinary.
Once it did start, it moved in an extraordinary level of follow up and extra help. There is no way we could do it in-house at this level, unless your magento developer is continuously updating old magento sites and their bunch of extensions.

this is the turn-key solution we needed for great value cost. highly recommended.

*tip: in general, unless your store is really simple, take good margins in timing such project, and multiply it for each out of the ordinary request you have. But MageWorx can make it happen big time.

Alexander led the process and in many ways made sure we are on the same page, .impressive.

Yoav,
DrCousensGlobal.com

We used Mageworx to upgrade from Magento 1.8.1 to 1.9.2.4 on our Multistore - we had tried ourselves and encountered issues, so thought we would leave it to the experts, and experts is certainly what Alexander and the team at Mageworx are!

When you factor in the quick turnaround and great communication (including unprompted aftercare follow-up) the price is very reasonable for the peace of mind using Mageworx delivers. I would recommend Mageworx without hesitation to anyone looking to upgrade their Magento store.

If you do not want to mess everything on your site, you should consider using this service. I do not have tech skills at all and I was worried about using an old version of magento, because of many security holes they fixed in the latest versions. These guys upgraded my site to 1.9.2.3, made sure all security patches were installed and helped me to re-install a couple of extensions that didn't work out of the box, because of old versions.
Well, it was my best investment of $799.
THANK YOU!

I ordered the upgrade for my Magento 1.8.1 to the latest one. As a results, I got my live site upgraded in 4 days! They upgraded my store on their host first to give me a chance to check everything before going live. I didn't find any issues and Alexander upgraded my live site early in the morning (my time zone). I didn't expect they even offered to upgrade my live site at the time when the load to my site is minimum. They installed all necessary security patches as well.
I strongly believe that if you are not a tech guy (like me), you should not try to do tech stuff like upgrading your Magento store by yourself. It's better to invest in services like these guys offer.

Highly recommend to anyone who wants to upgrade magento stores.

I decided to upgrate my Magento 1.7.0.2 to 1.9.2.3 and are so happy with the service and with and fluid communication with Alexander.

Necesitaba migrar mi tienda de Magento 1.7.0.2 a 1.9.2.3 y decidí quedarme con Mageworx porque ya tengo la extension Seo Suite ultimate con ellos y se como trabajan. Contraté la migración hace más o menos una semana y la noche del domingo al lunes me la pusieron en producción. Desde ayer estamos resolviendo pequeños problemas que tiene la version 1.9. pero os aconsejo contrarlos porque son serios , la comunicación es fluida y el resultado es bueno.

Finally I decided to upgrade my Magento 1.4 to 1.9.2.2. I postponed this for a while, because I was afraid everything will be broken. I chosen mageworx because of its reputation. Ordered their service, sent all necessary details and crossed the fingers :) In 3 days they sent me a staging host where my site was up and running on the latest magento version. It took me about 5 days to test everything on their testing host. All design issues were fixed shortly by their team. When everything was fixed and tested, we scheduled the upgrade of my live site. Magewors agreed to perform the upgrade of the live site on Saturday night, because it was quite important for me. They performed the upgrade of the live site within 2 hours and now I have the latest version of Magento running on my site with all security patched applied.

I cannot say how much I appreciate this and value what these guys did! Thank you!

Super Service und prompte Bearbeitung, gleich nach Auftragseingang meldete sich einer der Supportmitarbeiter und stellte sich namentlich vor. Nach bekanntgabe der Zugangsdaten wurde das Update in Rekortzeit umgesetzt. Das Preis-Leistungsverhältnis ist unschlagbar.

Magento updates can be a bit tricky, especially on custom built sites. We had a database problem going into a update and needed in-depth knowledge of the platform (Community 1.9.0.1). Mageworx took on the challenge and resolved everything, along with the upgrade. Even after the update was complete we had a server problem they help resolved for us and included that in the upgrade service. We would have certainly spend more time and money doing this ourselves. We look forward to working with them again if the need arises and would honestly recommend them to other Magento dev's to help with troublesome areas.

Also, they have a very nice ticketing system setup to transfer and communicate messages with their team. You can set priority levels, status, upload screenshots etc. Great user experience.

We had Magento 1.8.1 running with a lot of abandoned extensions and we wanted to upgrade to 1.9.2 with all non-active extensions removed. Mageworx did a great job communicating changes and updates and worked to clear out all the dependencies from the old extensions. Our Magento site is looking clean now and is not bogged down for unused extension. We highly recommend Mageworx for Magento issues or upgrades.

We had an older version of Magento running on our server and required it to be upgraded. After looking through many different companies offering an upgrade service we decided to go with Mageworx.
Our site was quite complex and required a lot of work to get the latest version of Magento running. Mageworx kept us informed throughout the process and went above and beyond to meet our requirements.
We are thrilled with the results. We highly recommend Mageworx for any Magento issues you may be facing.

Great to work with mageworx. They were very helpful with the time frame that we needed the product in as well as pricing. Would definitely work with them in the near future again we look forward to being a return customer. Thumbs up and thank you so much

The Mageworx did an exellent job with the upgrade from our shop from 1.5.1 to 1.9.1. Their developers planned the upgrade comprehensively, assured that a rollback would be possible in case there would be issues and then rolled out the upgrade in a few hours. The theme and other extensions were updated so that it works with the new version of magento. Furthermore, I'd like to emphazise that the team always responded to questions _very_ fast, always friendly and solved all further issues with the new Magento version to our full satisfaction.

We can fully recommend this service to others.

The Mageworx support team is the best!!!!!!
They implemented the whole upgrade procedure fast and efficient. It was done overnight and the results were excellent. Truly impressed!!!

The service is a great addition to MageWorx products and a cool magic wand (in case you are not an experienced Magento developer)!

MageWorx updated our store http://www.naturkost.com and several further store views. Their service was excellent, like always:

excellent developers, fast service, solved any upcoming issue immediately

It's definitely worth the price.

Mageworx upgraded our Magento software from version 1.6.1.0 to 1.7.0.2 with no problems at all! The best part was zero downtime and we didn't lose any orders like we did with the last company we went with.

These guys do great work. They upgraded our Magento site with several custom extensions from 1.5 to 1.7. There were some compatibility issues with our custom modules but they found a solution for all the incompatibilities. Their service was prompt, professional and courteous. Awesome job!!!

The best alternative I found for this service was going to cost me nearly twice as much and would have taken an extra week of time to deliver! I spoke with 3 companies that honestly made me feel like this was a larger project than I thought.

Glad I found this upgrade. It was done promptly with minor complications that were solved before leaving the testing environment. This is an honest review and I highly recommend these guys.. scrambling to find more work for them now!

BTW, my upgrade was from 1.4.1 to 1.5.1